Quality Management

NMISA Online Courses can be completed by the student either at home, or during quiet periods at work. To prevent unnecessary delays, NMISA has set time limits in which the courses are expected to be completed and examinations submitted. Extensions can be motivated, but generally it is advantageous to both student and employer to finish the work timeously. These time limits are very generous, and should not impose on the serious student.

Once enrolled, students have the online presentations which consist of a set of slides complete with audio. The Courses consist of differing numbers of modules, and each module has its own presentation. Once the student is confident that he/she understands the material, the online examination can be attempted. Successful completion of the exam results in the issue of a certificate. Should the examination not be completed successfully, a second attempt may be made without extra costs, within three weeks of the first attempt. If the second attempt is unsuccessful, the student will need to reregister if he/she wishes to attempt the course and the examination again.

The objective of all calibration laboratories is to consistently generate and report reliable, technically valid measurement results. But how sure can they be that this is the case?

ISO/IEC 17025 requires that a laboratory shall have some specific activities to assure the quality of the measurement results they report. The resulting data shall be recorded in such a way that trends are detectable and, where practicable, statistical techniques shall be applied to the reviewing of the results. This monitoring shall be planned and reviewed and may include, but not be limited to, the following: b) participation in interlaboratory comparison (ILC) or proficiency-testing (PT) programmes.

Furthermore, SANAS requires that accredited calibration shall be competent to meet the requirements of SANAS R-48 Technical Requirement document.

This course introduces the student to the concept of Proficiency Testing and then offers practical guidance for the successful planning, implementation and participation in, Proficiency Testing programmes with the ultimate objective of providing objective evidence that the laboratory remains competent to perform its activities.